
Shipping Information
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
Sustainable Packaging for Hot, Cold & Prepared Meals
Food businesses need packaging that can handle different meal types while supporting more sustainable food service practices. The 1100ml Rectangle Bagasse Container Base is made from 100% sugarcane fibre, providing a sturdy, disposable, compostable, and biodegradable packaging solution for restaurants, takeaways, catering businesses, events, and food delivery operations.
With an 1100ml capacity and a practical 20 × 15 × 4.5cm format, this container provides generous space for complete meals and larger portions. Its waterproof construction makes it suitable for hot, cold, wet, and oily foods, while the neutral kraft colour allows the food itself to remain the focus.
The container is microwave safe and freezer safe, with a stated temperature suitability of up to 120°C. When paired with compatible lids (sold separately), the containers are designed to provide a leakproof solution for food storage and transportation.
At Fresh Pack Solutions, we supply practical food packaging solutions for modern takeaway, catering, restaurant, and delivery businesses.
Versatile Culinary Applications
Tacos & Prepared Meals
The generous 1100ml capacity provides useful space for tacos, meal combinations, and other prepared takeaway foods.
Mixed Salads
Suitable for substantial mixed salads where a larger rectangular container provides room for multiple ingredients.
Sliced Meats & Cold Foods
Ideal for sliced meats, chilled food selections, and other cold food applications requiring a secure storage container.
Hot & Oily Foods
The waterproof construction makes the container suitable for hot, wet, and oily food applications.
Self-Service Meals
A practical option for prepared meals served through self-service food counters, catering operations, and grab-and-go services.
Takeaway & Delivery
Suitable for restaurants, events, takeaways, and food delivery businesses that require generous food packaging with reliable storage and transport performance.
Technical Specifications
|
Feature |
Specification |
|
Product Type |
Rectangle Bagasse Container Base |
|
Product SKU |
LCBAG36 |
|
Material |
100% Sugarcane Fibre / Bagasse |
|
Colour |
Kraft |
|
Capacity |
1100ml |
|
Size |
20 × 15 × 4.5cm |
|
Approx. Dimensions |
200 × 150 × 45mm |
|
Microwave Safe |
Yes |
|
Freezer Safe |
Yes |
|
Waterproof |
Yes |
|
Suitable Temperature |
Up to 120°C |
|
Compostable |
Yes |
|
Biodegradable |
Yes |
|
Recyclable |
Yes |
|
Lid |
Sold Separately |
|
Packs Per Case |
10 |
|
Items Per Pack |
40 |
|
Case Count |
400 |
Size & Portion Guide
Generous 1100ml Capacity
The 1100ml capacity makes this container suitable for larger individual meals, substantial portions, and food combinations containing multiple ingredients.
Its 200 × 150 × 45mm approximate dimensions provide a practical rectangular format for arranging meals while supporting efficient storage and transportation.
Performance & Logistics Data
Strong Sugarcane Fibre Construction
Made from 100% sugarcane fibre, the container provides a sturdy structure designed for everyday takeaway, catering, and food delivery use.
Waterproof Design
The container is described as waterproof, making it suitable for wet foods, sauces, oily dishes, and other meals where moisture resistance is important.
Microwave-Safe Convenience
The container can be used for microwave reheating, providing customers with a convenient way to warm suitable meals without transferring food to another container.
Freezer-Safe Storage
The freezer-safe construction makes it suitable for businesses preparing meals in advance and storing food before service.
Leakproof with Compatible Lids
When paired with compatible lids sold separately, the container is designed to provide a leakproof solution for storage and transportation.
Neutral Food Presentation
The kraft colour provides a natural, understated presentation that allows the colours and appearance of the food to stand out.
Sustainability & Structural Reliability
100% Sugarcane Fibre
The container is manufactured from 100% sugarcane fibre, providing a plant-fibre alternative to conventional food packaging materials.
Compostable & Biodegradable
The supplied product information describes these containers as fully compostable and biodegradable, making them suitable for environmentally conscious food businesses.
Disposable Food Packaging
Designed as a disposable food packaging option, helping simplify service and reduce the need for washing reusable containers in busy food operations.
Sustainable Without Sacrificing Functionality
The container combines sustainability with practical features including waterproof construction, microwave compatibility, freezer suitability, and a generous 1100ml capacity.
Recommended Pairings for Your Service
Add the Matching Lid
For secure food transport, pair this base with our Bagasse Lids for Rectangle Containers range, selecting the compatible lid for your container size.
Expand Your Sugarcane Packaging Options
Explore our Bagasse Food Containers collection for additional sustainable formats suitable for different meals, portions, and food service requirements.
Separate Sauces & Accompaniments
Use our Sauce Pots & Portion Containers collection for dressings, dips, sauces, and smaller side portions that need separate packaging.
Make Larger Orders Easier to Carry
Browse our Paper Bags collection for convenient transportation of complete takeaway and delivery orders.
Applicable Temperature Range
Temperature Range: Suitable for temperatures up to 120°C, according to the supplied product information. The container is also listed as microwave safe and freezer safe.
For microwave use, normal food reheating practices should be followed. The supplied information does not provide a separate lower temperature limit.
Food Protection During Delivery
When used with a compatible lid, the container is designed to provide a leakproof packaging solution for food storage and transportation. Its waterproof construction helps protect against moisture from wet and oily foods.
Actual food temperature and texture during delivery will depend on food type, portion size, ambient conditions, packaging configuration, and journey duration.
Key Features
-
1100ml capacity
-
Rectangular format: 20 × 15 × 4.5cm
-
Made from 100% sugarcane fibre
-
Bagasse construction
-
Compostable
-
Biodegradable
-
Recyclable
-
Waterproof
-
Microwave safe
-
Freezer safe
-
Suitable for temperatures up to 120°C
-
Suitable for hot, cold, wet, and oily foods
-
Leakproof when used with compatible lids
-
Ideal for tacos, mixed salads, sliced meats and self-service meals
-
Suitable for restaurants, events, takeaways and deliveries
-
400 units per case
-
10 packs per case, 40 units per pack
At FreshPack Solutions Ltd, we want you to be satisfied with every order. If you need to return a product, have received an incorrect item, or have a problem with your delivery, please contact us, and we will help.
This policy applies to all purchases made from FreshPack Solutions Ltd and should be read together with our Terms & Conditions and our Shipping & Delivery Policy.
Returns at a glance
| Situation | Time limit | Who pays return delivery | Outcome |
|---|---|---|---|
| Damaged, faulty, incorrect or missing items | Report within 48 hours of delivery | FreshPack | Replacement, collection or full refund |
| Unwanted items — business customers | Request within 30 days of delivery (subject to approval) | Customer | Refund of product price [— no restocking fee] |
| Unwanted items — consumer customers | Cancel within 14 days of delivery, return within a further 14 days | Customer | Refund of product price plus standard delivery charge |
In every case, please contact us before sending anything back so we can give you the correct return instructions.
Returns
Most unused and unopened products may be returned within 30 days of delivery, subject to the conditions below. To qualify for a standard return, products must:
- be unused and unopened;
- be in their original, undamaged packaging;
- be in a resalable condition;
- not have been damaged after delivery; and
- be accompanied by the order number or proof of purchase.
Because our products are food-contact packaging, opened cases cannot be accepted back for resale for hygiene reasons unless the product is faulty or was incorrectly supplied.
Products returned without prior authorisation may take longer to process and, where they do not meet the conditions above, may be returned to you at your cost.
Business customers
FreshPack Solutions primarily supplies restaurants, takeaways, cafés, bakeries, butchers, catering companies, event and stadium caterers, schools and other food-service businesses.
For purchases made wholly or mainly for business purposes, returns of correctly supplied, non-defective products are accepted at our discretion. Approved business returns must be unused, unopened, in their original packaging and suitable for resale.
Unless the product is faulty, damaged, incorrectly supplied or otherwise agreed by us, the customer is responsible for the cost of returning unwanted products. If you would like us to arrange collection, the collection charge will be confirmed with you before it is booked. [We do not charge a restocking fee on approved returns.]
Consumer customers
If you are buying as a consumer rather than for business purposes, you have statutory cancellation rights under the Consumer Contracts Regulations 2013. You may cancel your order for any reason within 14 days of receiving the goods by telling us in writing (email is fine), and you then have a further 14 days to return the goods to us.
For change-of-mind cancellations you are responsible for the cost of returning the goods. We will refund the price of the goods and our standard delivery charge (but not any premium delivery option you chose) within 14 days of receiving the goods back, or of you providing proof of posting, whichever is earlier. We may reduce the refund if the goods have been handled beyond what is necessary to inspect them.
Our 30-day return policy does not reduce any statutory rights available to consumers.
Products that cannot normally be returned
Unless faulty, damaged, incorrectly supplied or otherwise required by law, we are unable to accept returns of:
- products that have been used;
- products that have been opened, where this makes them unsuitable for resale (this applies to most food-contact packaging);
- products damaged after delivery;
- products not returned in their original packaging, where this materially affects resale;
- bespoke, printed, personalised or specially manufactured products; and
- products specifically sourced or manufactured to a customer's requirements where agreed in advance.
If you are unsure whether a product can be returned, please contact us before sending it back.
Damaged, defective, incorrect or missing products
Please check your order as soon as reasonably possible after delivery. If a product is damaged in transit, defective, incorrect, or missing from your delivery, please contact us within 48 hours of delivery and provide:
- your order number;
- the product name or SKU;
- the quantity affected;
- a description of the problem; and
- clear photographs of the product and, where relevant, the outer packaging and shipping label.
Once the issue has been verified, we will arrange an appropriate solution at no cost to you. Depending on the circumstances, this may be a replacement, a refund, or collection of the affected products. Where the problem is our responsibility, we cover all return or collection costs.
Reporting within 48 hours lets us raise a claim with the courier while it can still be investigated. Later reports will still be considered but may be harder for us to resolve.
Shortages
Larger orders may arrive in more than one parcel, sometimes on different days. If your delivery appears incomplete, please first check the number of parcels shown in your tracking information. If products are still missing, contact us within 48 hours with your order number and details of the missing items so we can investigate.
How to request a return
Before returning anything, contact our customer service team with:
- your order number;
- the product name or SKU;
- the quantity you wish to return; and
- the reason for the return.
We will review your request and, where the return is accepted, send you return instructions and the return address. Please do not send products back without contacting us first.
Return shipping
For unwanted products that were correctly supplied, you are responsible for arranging and paying for return delivery unless we agree otherwise. Products remain your responsibility until they reach us, so we recommend a tracked service and adequate packaging — we cannot refund products that arrive back damaged.
If we arrange a collection on your behalf, the collection charge will be confirmed before it is booked. This does not affect statutory consumer rights.
Refunds
When your return arrives, we will inspect it to confirm it meets the applicable conditions. Approved refunds are issued to the original payment method within 14 days of receiving the goods back, and usually sooner. Once we have issued a refund, please allow 3–5 working days for your bank or card provider to show it in your account.
Original delivery charges are refunded where the return is due to our error or where a consumer exercises statutory cancellation rights; they are not refunded on approved business returns of unwanted goods.
Exchanges and replacements
Where appropriate, we may offer a replacement instead of a refund. For example, if we supplied an incorrect or damaged product and replacement stock is available, we can dispatch the correct product straight away. Please contact us before placing a new order if you would prefer a replacement.
Order cancellations
If you need to cancel an order, contact us as quickly as possible by telephone. Because we dispatch orders placed before 12 noon on weekdays the same day, we cannot guarantee we can stop an order once warehouse processing has begun. If an order has already been dispatched, the returns procedure above will apply. Nothing in this section limits the statutory cancellation rights of consumers.
Your statutory rights
Nothing in this policy excludes, restricts or replaces any rights or remedies that cannot legally be excluded. Consumers retain their statutory rights in relation to faulty, damaged, misdescribed or otherwise non-conforming goods.
Contact us
For returns, refunds, damaged deliveries or order problems, please contact:
FreshPack Solutions Ltd
Unit 5, Sovereign Park
Laporte Way
Luton, Bedfordshire
LU4 8EL
United Kingdom
Telephone: 020 3411 2378
Email: sales@freshpackuk.co.uk
Last updated: [17 September 2026]
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
