
Shipping Information
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
Practical Bagasse Packaging for Everyday Food Service
Food businesses need packaging that combines practical functionality with more sustainable material choices. The 850ml Rectangle Bagasse Container Base provides a sturdy, biodegradable food packaging option for takeaway restaurants, cafés, catering businesses, meal prep providers, and food delivery services.
Manufactured from bagasse, this rectangular container provides up to 850ml of capacity, making it suitable for individual meals and generous food portions. Its 20 × 15 × 3cm format provides useful space for prepared food while maintaining a practical shape for storage, handling, and takeaway service.
The sturdy base is designed to support food businesses looking for a convenient alternative to conventional food packaging while reducing their reliance on less sustainable materials.
At Fresh Pack Solutions, we supply practical food packaging solutions for takeaway, catering, meal preparation, and food delivery businesses.
Versatile Culinary Applications
Complete Takeaway Meals
The 850ml capacity provides useful space for individual takeaway meals and larger portions that require a sturdy food container.
Rice & Curry Dishes
Suitable for rice-based meals, curries, and other prepared dishes that need convenient packaging for takeaway and delivery.
Pasta & Noodle Meals
Ideal for pasta, noodles, and similar meals where a rectangular container provides practical food presentation and storage.
Meal Prep
The generous capacity makes the container suitable for portioned meals prepared in advance for meal prep and food delivery services.
Catering
A practical option for individually portioned meals at catering events, workplace lunches, and other food service operations.
Food Delivery
The sturdy base provides a convenient format for transporting prepared meals from commercial kitchens to customers.
Technical Specifications
|
Feature |
Specification |
|
Product Type |
Rectangle Bagasse Container Base |
|
Product SKU |
LCBAG35 |
|
Material |
Bagasse |
|
Colour |
Kraft |
|
Capacity |
850ml |
|
Size |
20 × 15 × 3 cm |
|
Approx. Dimensions |
200 × 150 × 30 mm |
|
Microwave Safe |
Yes |
|
Freezer Safe |
Yes |
|
Recyclable |
Yes |
|
Packs Per Case |
10 |
|
Items Per Pack |
40 |
|
Case Count |
400 |
Size & Portion Guide
Generous 850ml Capacity
With a capacity of 850ml, this container provides enough space for substantial individual meals and larger takeaway portions.
Its rectangular format makes it practical for arranging different foods while keeping the overall packaging footprint manageable for storage and transportation.
Performance & Logistics Data
Sturdy Bagasse Base
The container features a sturdy bagasse construction designed to hold prepared food securely during everyday takeaway and food service operations.
Practical 850ml Capacity
The generous capacity makes the container suitable for a broad range of meals, from rice and curry to pasta, noodles, and prepared meal portions.
Rectangular Space-Efficient Design
The rectangular shape provides a practical food preparation and serving area while supporting efficient storage in commercial kitchens.
Microwaveable Convenience
The supplied product information confirms that the container is microwave safe, providing convenient reheating functionality for suitable meals.
Freezer-Safe Storage
The container is also listed as freezer safe, making it suitable for food businesses offering chilled or frozen meal preparation.
Sustainability & Structural Reliability
Bagasse Material
Manufactured from bagasse, providing a fibre-based food packaging option for businesses looking to incorporate alternative materials into their takeaway operations.
Biodegradable Food Packaging
The product is described as a sustainable and biodegradable option for food packaging, supporting businesses seeking more environmentally conscious packaging choices.
Recyclable
The product information lists recyclable under its eco-properties.
Suitable for Everyday Food Service
The sturdy base and generous capacity make it suitable for takeaway, meal preparation, catering, food delivery, and other commercial food service applications.
Recommended Pairings for Your Service
Create a Complete Sustainable Meal Range
Explore our Bagasse Food Containers collection for additional fibre-based packaging formats suitable for different meal types and portion sizes.
Add Separate Sauces & Sides
For dips, dressings, sauces, and smaller accompaniments, browse our Sauce Pots & Portion Containers collection.
Make Larger Orders Easier to Carry
Pair these containers with our Paper Bags collection for practical customer transportation.
Support Food-to-Go Service
Complete takeaway meals with our Disposable Cutlery collection for customers eating away from home.
Applicable Temperature Range
Temperature Performance: The supplied product information confirms that the container is microwave safe and freezer safe, but it does not provide a numerical temperature range. Therefore, no specific temperature figures are stated here.
Food Protection During Delivery
The sturdy bagasse base provides a practical structure for transporting prepared food during takeaway and delivery. Actual food temperature and texture during transportation will depend on the food type, portion size, ambient conditions, packaging configuration, and journey duration.
Key Features
-
850ml capacity
-
Rectangular bagasse container base
-
Dimensions: 200 × 150 × 30mm
-
Listed size: 20 × 15 × 3cm
-
Made from Bagasse
-
Kraft finish
-
Sustainable and biodegradable
-
Recyclable
-
Microwave safe
-
Freezer safe
-
Sturdy construction
-
Suitable for takeaway meals, meal prep, catering and food delivery
-
400 units per case
-
10 packs per case, 40 units per pack
At FreshPack Solutions Ltd, we want you to be satisfied with every order. If you need to return a product, have received an incorrect item, or have a problem with your delivery, please contact us, and we will help.
This policy applies to all purchases made from FreshPack Solutions Ltd and should be read together with our Terms & Conditions and our Shipping & Delivery Policy.
Returns at a glance
| Situation | Time limit | Who pays return delivery | Outcome |
|---|---|---|---|
| Damaged, faulty, incorrect or missing items | Report within 48 hours of delivery | FreshPack | Replacement, collection or full refund |
| Unwanted items — business customers | Request within 30 days of delivery (subject to approval) | Customer | Refund of product price [— no restocking fee] |
| Unwanted items — consumer customers | Cancel within 14 days of delivery, return within a further 14 days | Customer | Refund of product price plus standard delivery charge |
In every case, please contact us before sending anything back so we can give you the correct return instructions.
Returns
Most unused and unopened products may be returned within 30 days of delivery, subject to the conditions below. To qualify for a standard return, products must:
- be unused and unopened;
- be in their original, undamaged packaging;
- be in a resalable condition;
- not have been damaged after delivery; and
- be accompanied by the order number or proof of purchase.
Because our products are food-contact packaging, opened cases cannot be accepted back for resale for hygiene reasons unless the product is faulty or was incorrectly supplied.
Products returned without prior authorisation may take longer to process and, where they do not meet the conditions above, may be returned to you at your cost.
Business customers
FreshPack Solutions primarily supplies restaurants, takeaways, cafés, bakeries, butchers, catering companies, event and stadium caterers, schools and other food-service businesses.
For purchases made wholly or mainly for business purposes, returns of correctly supplied, non-defective products are accepted at our discretion. Approved business returns must be unused, unopened, in their original packaging and suitable for resale.
Unless the product is faulty, damaged, incorrectly supplied or otherwise agreed by us, the customer is responsible for the cost of returning unwanted products. If you would like us to arrange collection, the collection charge will be confirmed with you before it is booked. [We do not charge a restocking fee on approved returns.]
Consumer customers
If you are buying as a consumer rather than for business purposes, you have statutory cancellation rights under the Consumer Contracts Regulations 2013. You may cancel your order for any reason within 14 days of receiving the goods by telling us in writing (email is fine), and you then have a further 14 days to return the goods to us.
For change-of-mind cancellations you are responsible for the cost of returning the goods. We will refund the price of the goods and our standard delivery charge (but not any premium delivery option you chose) within 14 days of receiving the goods back, or of you providing proof of posting, whichever is earlier. We may reduce the refund if the goods have been handled beyond what is necessary to inspect them.
Our 30-day return policy does not reduce any statutory rights available to consumers.
Products that cannot normally be returned
Unless faulty, damaged, incorrectly supplied or otherwise required by law, we are unable to accept returns of:
- products that have been used;
- products that have been opened, where this makes them unsuitable for resale (this applies to most food-contact packaging);
- products damaged after delivery;
- products not returned in their original packaging, where this materially affects resale;
- bespoke, printed, personalised or specially manufactured products; and
- products specifically sourced or manufactured to a customer's requirements where agreed in advance.
If you are unsure whether a product can be returned, please contact us before sending it back.
Damaged, defective, incorrect or missing products
Please check your order as soon as reasonably possible after delivery. If a product is damaged in transit, defective, incorrect, or missing from your delivery, please contact us within 48 hours of delivery and provide:
- your order number;
- the product name or SKU;
- the quantity affected;
- a description of the problem; and
- clear photographs of the product and, where relevant, the outer packaging and shipping label.
Once the issue has been verified, we will arrange an appropriate solution at no cost to you. Depending on the circumstances, this may be a replacement, a refund, or collection of the affected products. Where the problem is our responsibility, we cover all return or collection costs.
Reporting within 48 hours lets us raise a claim with the courier while it can still be investigated. Later reports will still be considered but may be harder for us to resolve.
Shortages
Larger orders may arrive in more than one parcel, sometimes on different days. If your delivery appears incomplete, please first check the number of parcels shown in your tracking information. If products are still missing, contact us within 48 hours with your order number and details of the missing items so we can investigate.
How to request a return
Before returning anything, contact our customer service team with:
- your order number;
- the product name or SKU;
- the quantity you wish to return; and
- the reason for the return.
We will review your request and, where the return is accepted, send you return instructions and the return address. Please do not send products back without contacting us first.
Return shipping
For unwanted products that were correctly supplied, you are responsible for arranging and paying for return delivery unless we agree otherwise. Products remain your responsibility until they reach us, so we recommend a tracked service and adequate packaging — we cannot refund products that arrive back damaged.
If we arrange a collection on your behalf, the collection charge will be confirmed before it is booked. This does not affect statutory consumer rights.
Refunds
When your return arrives, we will inspect it to confirm it meets the applicable conditions. Approved refunds are issued to the original payment method within 14 days of receiving the goods back, and usually sooner. Once we have issued a refund, please allow 3–5 working days for your bank or card provider to show it in your account.
Original delivery charges are refunded where the return is due to our error or where a consumer exercises statutory cancellation rights; they are not refunded on approved business returns of unwanted goods.
Exchanges and replacements
Where appropriate, we may offer a replacement instead of a refund. For example, if we supplied an incorrect or damaged product and replacement stock is available, we can dispatch the correct product straight away. Please contact us before placing a new order if you would prefer a replacement.
Order cancellations
If you need to cancel an order, contact us as quickly as possible by telephone. Because we dispatch orders placed before 12 noon on weekdays the same day, we cannot guarantee we can stop an order once warehouse processing has begun. If an order has already been dispatched, the returns procedure above will apply. Nothing in this section limits the statutory cancellation rights of consumers.
Your statutory rights
Nothing in this policy excludes, restricts or replaces any rights or remedies that cannot legally be excluded. Consumers retain their statutory rights in relation to faulty, damaged, misdescribed or otherwise non-conforming goods.
Contact us
For returns, refunds, damaged deliveries or order problems, please contact:
FreshPack Solutions Ltd
Unit 5, Sovereign Park
Laporte Way
Luton, Bedfordshire
LU4 8EL
United Kingdom
Telephone: 020 3411 2378
Email: sales@freshpackuk.co.uk
Last updated: [17 September 2026]
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
