
Shipping Information
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
Black Base Microwavable Containers with Clear Lids: Reliable Packaging for Everyday Food Service
Professional Food Storage Meets Reheating Convenience
Modern food businesses require packaging that performs seamlessly from preparation to consumption. Our Black Base Microwavable Containers with Clear Lids are designed to support meal prep companies, takeaway operators, caterers, and food retailers looking for dependable food packaging that combines presentation, durability, and convenience.
At Fresh Pack Solutions, we supply these versatile containers to businesses that need a practical solution for storing, transporting, displaying, and reheating food. The sleek black base provides a premium presentation that enhances the appearance of prepared meals, while the transparent lid offers instant visibility of contents without opening the container.
Whether you're packaging freshly prepared meals, chilled food items, or customer leftovers, these containers deliver the strength and reliability required for daily food service operations. Black microwavable containers are widely used across the food industry due to their durability, professional appearance, and ability to maintain food freshness during transport and reheating.
Versatile Culinary Applications
These containers are suitable for a wide variety of food service environments and menu offerings:
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Meal Prep Services: Ideal for portion-controlled meals, fitness plans, and weekly meal subscriptions that require secure storage and easy reheating.
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Takeaway & Delivery Orders: Perfect for rice dishes, curries, pasta, stir-fries, noodles, and complete meal combinations.
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Corporate Catering: A practical solution for individually packed lunches, staff meals, and conference catering.
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Retail Ready Meals: The professional black base and clear lid create an attractive presentation for supermarket and convenience store displays.
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Home Food Storage: Suitable for batch cooking, freezer storage, and preserving leftovers for later use.
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Dark Kitchens & Ghost Kitchens: Designed to streamline packaging operations while maintaining food quality during delivery.
Technical Specifications
|
Feature |
Specification |
|
Material |
Food-Grade Microwave-Safe Plastic |
|
Base Colour |
Black |
|
Lid Type |
Clear Transparent Snap-Fit Lid |
|
Sizes Available |
2 Size Options |
|
Microwave Safe |
Yes (Base Only) |
|
Freezer Safe |
Yes |
|
Reusable |
Suitable for Multiple Uses |
|
Stackable |
Yes |
|
Food Visibility |
High-Clarity Lid Design |
|
Suitable For |
Hot & Cold Foods |
Thermal Performance & Storage Benefits
-
Microwave-Ready Design: Built to withstand reheating temperatures without warping or losing shape, allowing customers to conveniently heat meals directly in the container.
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Maintains Food Quality: Helps preserve the taste, texture, and presentation of prepared meals throughout storage and reheating. Microwave-safe food containers are valued for providing convenient storage-to-table functionality while supporting food quality retention.
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Secure Food Protection: The clear lid helps keep food fresh while reducing the risk of spills during transport and storage.
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Hot & Cold Food Versatility: Suitable for a broad range of menu items, from chilled salads and desserts to hot prepared meals.
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Efficient Food Organisation: Clear lids allow kitchen staff, delivery teams, and customers to identify contents quickly without opening the container.
Delivery & Operational Efficiency
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Space-Saving Stackability: Designed to stack neatly in refrigerators, storage rooms, commercial kitchens, and delivery bags.
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Enhanced Food Presentation: The black base creates a premium contrast that makes food appear more vibrant and appetising.
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Reliable Transportation: Durable construction helps protect meals from damage during delivery and takeaway service.
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Supports Portion Control: Available in two practical sizes to help standardise serving portions and improve food cost management.
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Faster Service Operations: Easy-to-identify packaging helps improve workflow efficiency during busy preparation and dispatch periods.
Recommended Pairings for Your Service
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Takeaway Carrier Bags: Pair with our paper carrier bags for secure and professional customer transportation.
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Disposable Cutlery: Complete your meal packaging with our eco-friendly disposable cutlery range.
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Food Labels & Stickers: Ideal for meal prep services requiring ingredient, date, or nutritional labelling.
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Additional Microwavable Packaging: Combine with our wider range of food containers to create a complete takeaway and delivery packaging solution.
Applicable Temperature Range
Temperature Range: Suitable for temperatures from -20°C to +120°C. Made from food-grade polypropylene (PP), the container is designed for freezer storage, chilled foods, and microwave reheating applications. Always follow recommended heating guidelines and avoid direct contact with open flames or conventional ovens.
Heat Retention During Delivery
Heat Retention: The secure-fitting clear lid helps retain heat and maintain food freshness during transport. Under normal delivery conditions, hot food typically remains warm for approximately 30–60 minutes, depending on food type, fill level, ambient temperature, and delivery environment. For extended heat retention, insulated delivery bags are recommended.
Key Features
-
Freezer Safe
-
Microwaveable
-
Temperature Range: -20°C to +120°C
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Food-grade PP (Polypropylene) construction
-
Suitable for hot and cold foods
-
Helps maintain food temperature for approximately 30–60 minutes during delivery
-
Secure a clear lid for leak-resistant transport
At FreshPack Solutions Ltd, we want you to be satisfied with every order. If you need to return a product, have received an incorrect item, or have a problem with your delivery, please contact us, and we will help.
This policy applies to all purchases made from FreshPack Solutions Ltd and should be read together with our Terms & Conditions and our Shipping & Delivery Policy.
Returns at a glance
| Situation | Time limit | Who pays return delivery | Outcome |
|---|---|---|---|
| Damaged, faulty, incorrect or missing items | Report within 48 hours of delivery | FreshPack | Replacement, collection or full refund |
| Unwanted items — business customers | Request within 30 days of delivery (subject to approval) | Customer | Refund of product price [— no restocking fee] |
| Unwanted items — consumer customers | Cancel within 14 days of delivery, return within a further 14 days | Customer | Refund of product price plus standard delivery charge |
In every case, please contact us before sending anything back so we can give you the correct return instructions.
Returns
Most unused and unopened products may be returned within 30 days of delivery, subject to the conditions below. To qualify for a standard return, products must:
- be unused and unopened;
- be in their original, undamaged packaging;
- be in a resalable condition;
- not have been damaged after delivery; and
- be accompanied by the order number or proof of purchase.
Because our products are food-contact packaging, opened cases cannot be accepted back for resale for hygiene reasons unless the product is faulty or was incorrectly supplied.
Products returned without prior authorisation may take longer to process and, where they do not meet the conditions above, may be returned to you at your cost.
Business customers
FreshPack Solutions primarily supplies restaurants, takeaways, cafés, bakeries, butchers, catering companies, event and stadium caterers, schools and other food-service businesses.
For purchases made wholly or mainly for business purposes, returns of correctly supplied, non-defective products are accepted at our discretion. Approved business returns must be unused, unopened, in their original packaging and suitable for resale.
Unless the product is faulty, damaged, incorrectly supplied or otherwise agreed by us, the customer is responsible for the cost of returning unwanted products. If you would like us to arrange collection, the collection charge will be confirmed with you before it is booked. [We do not charge a restocking fee on approved returns.]
Consumer customers
If you are buying as a consumer rather than for business purposes, you have statutory cancellation rights under the Consumer Contracts Regulations 2013. You may cancel your order for any reason within 14 days of receiving the goods by telling us in writing (email is fine), and you then have a further 14 days to return the goods to us.
For change-of-mind cancellations you are responsible for the cost of returning the goods. We will refund the price of the goods and our standard delivery charge (but not any premium delivery option you chose) within 14 days of receiving the goods back, or of you providing proof of posting, whichever is earlier. We may reduce the refund if the goods have been handled beyond what is necessary to inspect them.
Our 30-day return policy does not reduce any statutory rights available to consumers.
Products that cannot normally be returned
Unless faulty, damaged, incorrectly supplied or otherwise required by law, we are unable to accept returns of:
- products that have been used;
- products that have been opened, where this makes them unsuitable for resale (this applies to most food-contact packaging);
- products damaged after delivery;
- products not returned in their original packaging, where this materially affects resale;
- bespoke, printed, personalised or specially manufactured products; and
- products specifically sourced or manufactured to a customer's requirements where agreed in advance.
If you are unsure whether a product can be returned, please contact us before sending it back.
Damaged, defective, incorrect or missing products
Please check your order as soon as reasonably possible after delivery. If a product is damaged in transit, defective, incorrect, or missing from your delivery, please contact us within 48 hours of delivery and provide:
- your order number;
- the product name or SKU;
- the quantity affected;
- a description of the problem; and
- clear photographs of the product and, where relevant, the outer packaging and shipping label.
Once the issue has been verified, we will arrange an appropriate solution at no cost to you. Depending on the circumstances, this may be a replacement, a refund, or collection of the affected products. Where the problem is our responsibility, we cover all return or collection costs.
Reporting within 48 hours lets us raise a claim with the courier while it can still be investigated. Later reports will still be considered but may be harder for us to resolve.
Shortages
Larger orders may arrive in more than one parcel, sometimes on different days. If your delivery appears incomplete, please first check the number of parcels shown in your tracking information. If products are still missing, contact us within 48 hours with your order number and details of the missing items so we can investigate.
How to request a return
Before returning anything, contact our customer service team with:
- your order number;
- the product name or SKU;
- the quantity you wish to return; and
- the reason for the return.
We will review your request and, where the return is accepted, send you return instructions and the return address. Please do not send products back without contacting us first.
Return shipping
For unwanted products that were correctly supplied, you are responsible for arranging and paying for return delivery unless we agree otherwise. Products remain your responsibility until they reach us, so we recommend a tracked service and adequate packaging — we cannot refund products that arrive back damaged.
If we arrange a collection on your behalf, the collection charge will be confirmed before it is booked. This does not affect statutory consumer rights.
Refunds
When your return arrives, we will inspect it to confirm it meets the applicable conditions. Approved refunds are issued to the original payment method within 14 days of receiving the goods back, and usually sooner. Once we have issued a refund, please allow 3–5 working days for your bank or card provider to show it in your account.
Original delivery charges are refunded where the return is due to our error or where a consumer exercises statutory cancellation rights; they are not refunded on approved business returns of unwanted goods.
Exchanges and replacements
Where appropriate, we may offer a replacement instead of a refund. For example, if we supplied an incorrect or damaged product and replacement stock is available, we can dispatch the correct product straight away. Please contact us before placing a new order if you would prefer a replacement.
Order cancellations
If you need to cancel an order, contact us as quickly as possible by telephone. Because we dispatch orders placed before 12 noon on weekdays the same day, we cannot guarantee we can stop an order once warehouse processing has begun. If an order has already been dispatched, the returns procedure above will apply. Nothing in this section limits the statutory cancellation rights of consumers.
Your statutory rights
Nothing in this policy excludes, restricts or replaces any rights or remedies that cannot legally be excluded. Consumers retain their statutory rights in relation to faulty, damaged, misdescribed or otherwise non-conforming goods.
Contact us
For returns, refunds, damaged deliveries or order problems, please contact:
FreshPack Solutions Ltd
Unit 5, Sovereign Park
Laporte Way
Luton, Bedfordshire
LU4 8EL
United Kingdom
Telephone: 020 3411 2378
Email: sales@freshpackuk.co.uk
Last updated: [17 September 2026]
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
