
Shipping Information
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
Stylish Bowl Packaging for Hot & Cold Food Service
Presentation is just as important as food quality, especially for takeaway and food delivery businesses. Our Donburi Bowls with Lids combine a premium Japanese-inspired appearance with practical performance, making them ideal for restaurants, cafés, meal prep providers, sushi bars, and food retailers.
Featuring a reddish-brown interior with a sleek black exterior, these bowls create an attractive presentation that enhances the visual appeal of rice bowls, noodle dishes, curries, salads, and other freshly prepared meals. Each bowl is supplied with a crystal-clear OPS lid, allowing customers to view the contents while providing a secure, leak-resistant closure during transportation.
Available in three practical sizes (550ml, 700ml, and 1000ml), these bowls help businesses package a wide variety of portion sizes while maintaining a consistent and professional presentation.
At Fresh Pack Solutions, we supply durable Donburi bowls designed to support modern takeaway, delivery, and grab-and-go food service operations.
Versatile Culinary Applications
The Donburi Bowls with Lids are suitable for a broad range of commercial food service applications.
Japanese Rice Bowls
Perfect for donburi, teriyaki rice bowls, katsu dishes, poke bowls, and other Japanese-inspired meals.
Noodle & Pasta Dishes
Suitable for ramen, udon, soba, noodles, pasta, and stir-fried dishes that benefit from secure transportation and attractive presentation.
Curries & Hot Meals
An excellent solution for curries, rice dishes, grain bowls, and freshly prepared hot meals served in takeaway and delivery businesses.
Fresh Salads & Cold Foods
Ideal for salads, protein bowls, fruit, and chilled meals where product visibility encourages customer purchases.
Cafés & Grab-and-Go Retail
Suitable for ready meals displayed in cafés, supermarkets, convenience stores, and food-to-go counters.
Catering & Meal Prep
A practical packaging solution for individually portioned meals supplied to offices, events, schools, and hospitality venues.
Technical Specifications
|
Feature |
Specification |
|
Product Type |
Donburi Bowl with Lid |
|
SKU |
LCDB02 |
|
Material (Bowl) |
Food-Grade Polypropylene (PP) |
|
Lid Material |
OPS Clear Lid |
|
Colour |
Red Interior / Black Exterior |
|
Sizes Available |
550ml, 700ml (22oz) & 1000ml |
|
Bowl Microwave Safe |
Yes |
|
Lid Microwave Safe |
No |
|
Freezer Safe |
Yes |
|
Dishwasher Safe |
Yes |
|
Units Per Case |
300 |
Size Compatibility Guide
Three Practical Sizes for Flexible Food Service
Available in 550ml, 700ml, and 1000ml, these Donburi bowls allow businesses to package everything from lighter lunches and salads to generous rice bowls, noodle dishes, and complete meals while maintaining a consistent premium presentation across the menu.
Performance & Logistics Data
Premium Food Presentation
The stylish red interior and black exterior create an authentic Japanese-inspired appearance that enhances the visual appeal of both hot and cold dishes.
Crystal-Clear Leak-Resistant Lid
The transparent OPS lid provides excellent food visibility while fitting securely to help reduce spills during takeaway and food delivery.
Microwave-Safe Bowl
The PP bowl is suitable for microwave reheating, allowing customers to conveniently warm meals before serving.
Note: The OPS clear lid is not microwave safe and should be removed before reheating.
Freezer & Refrigeration Ready
Suitable for chilled and frozen food storage, making these bowls ideal for meal preparation, retail ready meals, and food delivery services.
Durable Everyday Performance
Designed for busy restaurants, cafés, catering companies, and takeaway businesses that require reliable packaging throughout daily operations.
Compliance & Structural Reliability
Food Contact Approved
Manufactured using food-grade polypropylene with an OPS clear lid suitable for direct contact with hot and cold food products.
Moisture & Leak Resistance
The secure-fitting lid helps minimise leaks while protecting food quality during transportation and refrigerated storage.
Built for Commercial Food Service
Engineered to provide dependable performance across high-volume takeaway, catering, and retail food environments.
Recommended Pairings for Your Service
Expand Your Asian & Takeaway Packaging Range
Browse our Microwaveable Containers collection for additional food packaging options suitable for rice dishes, curries, noodles, and complete takeaway meals.
Complement Every Meal
Pair your Donburi bowls with our Cutlery collection to provide customers with a convenient dine-on-the-go solution for takeaway and delivery orders.
Improve Food Transport
Complete every order with our Paper Bags collection, making it easier and safer for customers to carry multiple meals and beverages.
Support Kitchen Preparation
Explore our Cling Film collection for efficient food preparation, ingredient storage, and kitchen organisation before meals are packaged for service.
Applicable Temperature Range
Temperature Range (Bowl): Suitable for temperatures from -20°C to +120°C. The food-grade PP bowl is designed for freezer storage, refrigerated foods, hot meals, and microwave reheating.
Lid Notice: The supplied OPS clear lid is not microwave safe and should always be removed before heating food.
Heat Retention During Delivery
The secure-fitting clear lid helps retain warmth while protecting food during takeaway and delivery. Under typical operating conditions, meals generally remain warm for 30–60 minutes, depending on food type, serving size, ambient temperature, and delivery duration. For longer transport times, insulated delivery bags are recommended.
Key Features
-
Available in 550ml, 700ml & 1000ml
-
Premium Japanese-inspired red and black design
-
Crystal-clear OPS lid for excellent food visibility
-
Leak-resistant snap-fit lid
-
PP bowl is microwave safe
-
OPS lid is not microwave safe
-
Freezer safe
-
Dishwasher safe
-
Suitable for hot and cold foods
-
Ideal for donburi, noodles, curries, salads, and rice bowls
-
Supplied in cases of 300
At FreshPack Solutions Ltd, we want you to be satisfied with every order. If you need to return a product, have received an incorrect item, or have a problem with your delivery, please contact us, and we will help.
This policy applies to all purchases made from FreshPack Solutions Ltd and should be read together with our Terms & Conditions and our Shipping & Delivery Policy.
Returns at a glance
| Situation | Time limit | Who pays return delivery | Outcome |
|---|---|---|---|
| Damaged, faulty, incorrect or missing items | Report within 48 hours of delivery | FreshPack | Replacement, collection or full refund |
| Unwanted items — business customers | Request within 30 days of delivery (subject to approval) | Customer | Refund of product price [— no restocking fee] |
| Unwanted items — consumer customers | Cancel within 14 days of delivery, return within a further 14 days | Customer | Refund of product price plus standard delivery charge |
In every case, please contact us before sending anything back so we can give you the correct return instructions.
Returns
Most unused and unopened products may be returned within 30 days of delivery, subject to the conditions below. To qualify for a standard return, products must:
- be unused and unopened;
- be in their original, undamaged packaging;
- be in a resalable condition;
- not have been damaged after delivery; and
- be accompanied by the order number or proof of purchase.
Because our products are food-contact packaging, opened cases cannot be accepted back for resale for hygiene reasons unless the product is faulty or was incorrectly supplied.
Products returned without prior authorisation may take longer to process and, where they do not meet the conditions above, may be returned to you at your cost.
Business customers
FreshPack Solutions primarily supplies restaurants, takeaways, cafés, bakeries, butchers, catering companies, event and stadium caterers, schools and other food-service businesses.
For purchases made wholly or mainly for business purposes, returns of correctly supplied, non-defective products are accepted at our discretion. Approved business returns must be unused, unopened, in their original packaging and suitable for resale.
Unless the product is faulty, damaged, incorrectly supplied or otherwise agreed by us, the customer is responsible for the cost of returning unwanted products. If you would like us to arrange collection, the collection charge will be confirmed with you before it is booked. [We do not charge a restocking fee on approved returns.]
Consumer customers
If you are buying as a consumer rather than for business purposes, you have statutory cancellation rights under the Consumer Contracts Regulations 2013. You may cancel your order for any reason within 14 days of receiving the goods by telling us in writing (email is fine), and you then have a further 14 days to return the goods to us.
For change-of-mind cancellations you are responsible for the cost of returning the goods. We will refund the price of the goods and our standard delivery charge (but not any premium delivery option you chose) within 14 days of receiving the goods back, or of you providing proof of posting, whichever is earlier. We may reduce the refund if the goods have been handled beyond what is necessary to inspect them.
Our 30-day return policy does not reduce any statutory rights available to consumers.
Products that cannot normally be returned
Unless faulty, damaged, incorrectly supplied or otherwise required by law, we are unable to accept returns of:
- products that have been used;
- products that have been opened, where this makes them unsuitable for resale (this applies to most food-contact packaging);
- products damaged after delivery;
- products not returned in their original packaging, where this materially affects resale;
- bespoke, printed, personalised or specially manufactured products; and
- products specifically sourced or manufactured to a customer's requirements where agreed in advance.
If you are unsure whether a product can be returned, please contact us before sending it back.
Damaged, defective, incorrect or missing products
Please check your order as soon as reasonably possible after delivery. If a product is damaged in transit, defective, incorrect, or missing from your delivery, please contact us within 48 hours of delivery and provide:
- your order number;
- the product name or SKU;
- the quantity affected;
- a description of the problem; and
- clear photographs of the product and, where relevant, the outer packaging and shipping label.
Once the issue has been verified, we will arrange an appropriate solution at no cost to you. Depending on the circumstances, this may be a replacement, a refund, or collection of the affected products. Where the problem is our responsibility, we cover all return or collection costs.
Reporting within 48 hours lets us raise a claim with the courier while it can still be investigated. Later reports will still be considered but may be harder for us to resolve.
Shortages
Larger orders may arrive in more than one parcel, sometimes on different days. If your delivery appears incomplete, please first check the number of parcels shown in your tracking information. If products are still missing, contact us within 48 hours with your order number and details of the missing items so we can investigate.
How to request a return
Before returning anything, contact our customer service team with:
- your order number;
- the product name or SKU;
- the quantity you wish to return; and
- the reason for the return.
We will review your request and, where the return is accepted, send you return instructions and the return address. Please do not send products back without contacting us first.
Return shipping
For unwanted products that were correctly supplied, you are responsible for arranging and paying for return delivery unless we agree otherwise. Products remain your responsibility until they reach us, so we recommend a tracked service and adequate packaging — we cannot refund products that arrive back damaged.
If we arrange a collection on your behalf, the collection charge will be confirmed before it is booked. This does not affect statutory consumer rights.
Refunds
When your return arrives, we will inspect it to confirm it meets the applicable conditions. Approved refunds are issued to the original payment method within 14 days of receiving the goods back, and usually sooner. Once we have issued a refund, please allow 3–5 working days for your bank or card provider to show it in your account.
Original delivery charges are refunded where the return is due to our error or where a consumer exercises statutory cancellation rights; they are not refunded on approved business returns of unwanted goods.
Exchanges and replacements
Where appropriate, we may offer a replacement instead of a refund. For example, if we supplied an incorrect or damaged product and replacement stock is available, we can dispatch the correct product straight away. Please contact us before placing a new order if you would prefer a replacement.
Order cancellations
If you need to cancel an order, contact us as quickly as possible by telephone. Because we dispatch orders placed before 12 noon on weekdays the same day, we cannot guarantee we can stop an order once warehouse processing has begun. If an order has already been dispatched, the returns procedure above will apply. Nothing in this section limits the statutory cancellation rights of consumers.
Your statutory rights
Nothing in this policy excludes, restricts or replaces any rights or remedies that cannot legally be excluded. Consumers retain their statutory rights in relation to faulty, damaged, misdescribed or otherwise non-conforming goods.
Contact us
For returns, refunds, damaged deliveries or order problems, please contact:
FreshPack Solutions Ltd
Unit 5, Sovereign Park
Laporte Way
Luton, Bedfordshire
LU4 8EL
United Kingdom
Telephone: 020 3411 2378
Email: sales@freshpackuk.co.uk
Last updated: [17 September 2026]
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
