
Shipping Information
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
Spacious Bagasse Packaging for Generous Takeaway Portions
Food businesses serving generous portions need packaging that provides enough space for the meal while helping maintain presentation during takeaway and delivery. The Extra Large Bagasse Fish & Chips Box is designed for restaurants, takeaways, catering businesses, events, and food delivery operations serving fish and chips, mixed grills, kebabs, burgers with fries, fried chicken, rice dishes, and other suitable foods.
Made from bagasse, the box features a hinged clamshell design and breathable construction. The breathable material helps reduce condensation buildup, which can support better texture for crispy foods during transportation. The spacious format is particularly suitable for larger portions and mixed meal combinations.
Its clean white finish provides a simple, professional presentation that allows the colours of the food to stand out. The product is also listed as freezer safe, microwaveable, and recyclable.
At Fresh Pack Solutions, we supply practical food packaging solutions for restaurants, cafés, takeaways, catering businesses, and food delivery operations.
Versatile Culinary Applications
Fish & Chips
The extra-large format provides generous space for fish and chips, making it particularly suitable for traditional takeaway portions.
Mixed Grills
Ideal for mixed grills containing multiple food components while providing enough room to arrange the meal neatly.
Kebabs & Grilled Foods
Suitable for kebabs and grilled food combinations that require spacious packaging for takeaway and delivery.
Burgers with Fries
Provides room for burgers alongside fries and other suitable sides within one convenient takeaway box.
Fried Chicken
The breathable construction helps reduce condensation buildup, making the box suitable for fried chicken and similar crispy foods.
Rice-Based Meals
Suitable for rice and other prepared meals where a larger food compartment is useful for generous portions.
Technical Specifications
|
Feature |
Specification |
|
Product Type |
Extra Large Bagasse Clamshell Box |
|
Product SKU |
LCBAG34 |
|
Material |
Bagasse |
|
Colour |
White |
|
Size |
32.4 × 15.5 × 7.5 cm |
|
Approx. Product Dimensions |
32.4 × 16.5 × 7.5 cm |
|
Lid Design |
Integrated Hinged Lid |
|
Microwave Safe |
Yes |
|
Freezer Safe |
Yes |
|
Recyclable |
Yes |
|
Packs Per Case |
4 |
|
Items Per Pack |
50 |
|
Case Count |
200 |
The product page lists the product dimensions as approximately 32.4 × 16.5 × 7.5 cm, while the size field shows 32.4 × 15.5 × 7.5 cm.
Size & Portion Guide
Extra-Large Format for Generous Meals
The spacious format is designed for substantial takeaway portions and meal combinations. It provides useful room for fish and chips, mixed grills, kebabs, burgers with fries, fried chicken, and rice-based dishes.
Performance & Logistics Data
Breathable Construction
The bagasse material is designed to help reduce condensation buildup, helping crispy foods maintain a better texture for longer during takeaway and delivery.
Integrated Hinged Lid
The clamshell format incorporates a hinged lid, allowing staff to package meals efficiently without handling separate lid components.
Spacious Food Compartment
The extra-large format provides ample room for generous meals and combinations containing a main dish with sides.
Practical Takeaway Design
The clamshell shape is suitable for immediate dining or for customers taking their meals away.
Professional Presentation
The clean white finish provides a simple presentation that allows the colours and appearance of prepared food to stand out.
Sustainability & Structural Reliability
Bagasse Material
Manufactured from bagasse, providing a fibre-based packaging option for food businesses seeking alternatives to conventional packaging materials.
Recyclable
The product is listed with recyclable eco-properties on the product page.
Designed for Food Service
The combination of a large food compartment, hinged lid, and breathable construction makes this box suitable for restaurants, events, takeaways, deliveries, and travel.
Suitable for Crispy Foods
The breathable material is specifically designed to help prevent condensation buildup, making the box particularly appropriate for fish and chips, fried chicken, burgers with fries, and other foods where excess moisture can affect texture.
Recommended Pairings for Your Service
Build a Broader Fibre Packaging Range
Explore our Bagasse Food Containers collection for additional bagasse formats suitable for sides, meals, and different takeaway portions.
Add Practical Food Transport
Browse our Paper Bags collection for convenient customer transportation of larger takeaway orders.
Package Sauces & Condiments Separately
Use our Sauce & Tamper Pots collection for ketchup, tartare sauce, dips, gravies, and other accompaniments served alongside fish and chips or grilled meals.
Support Busy Food Service Operations
Explore our Disposable Cutlery collection for convenient dining solutions for customers eating takeaway meals away from home.
Applicable Temperature Range
Temperature Performance: The product is listed as microwaveable and freezer safe, but the supplied product information does not specify a numerical temperature range. Therefore, no exact temperature limit is stated here.
Food Quality During Delivery
The breathable construction helps reduce condensation buildup, which can be beneficial for crispy foods such as fish and chips, fried chicken, fries, and grilled meals. Actual food temperature and texture during delivery will depend on the food type, portion size, ambient conditions, packaging configuration, and journey duration.
Key Features
-
Extra-large bagasse fish & chips box
-
Integrated hinged lid
-
Breathable construction
-
Helps reduce condensation buildup
-
Made from Bagasse
-
White finish
-
Microwaveable
-
Freezer safe
-
Recyclable
-
Suitable for fish & chips, rice, mixed grills, kebabs, burgers with fries and fried chicken
-
Best suited to foods that are not overly saucy
-
Ideal for restaurants, events, takeaways, deliveries, and travel
-
200 units per case
-
4 packs per case, 50 units per pack
At FreshPack Solutions Ltd, we want you to be satisfied with every order. If you need to return a product, have received an incorrect item, or have a problem with your delivery, please contact us, and we will help.
This policy applies to all purchases made from FreshPack Solutions Ltd and should be read together with our Terms & Conditions and our Shipping & Delivery Policy.
Returns at a glance
| Situation | Time limit | Who pays return delivery | Outcome |
|---|---|---|---|
| Damaged, faulty, incorrect or missing items | Report within 48 hours of delivery | FreshPack | Replacement, collection or full refund |
| Unwanted items — business customers | Request within 30 days of delivery (subject to approval) | Customer | Refund of product price [— no restocking fee] |
| Unwanted items — consumer customers | Cancel within 14 days of delivery, return within a further 14 days | Customer | Refund of product price plus standard delivery charge |
In every case, please contact us before sending anything back so we can give you the correct return instructions.
Returns
Most unused and unopened products may be returned within 30 days of delivery, subject to the conditions below. To qualify for a standard return, products must:
- be unused and unopened;
- be in their original, undamaged packaging;
- be in a resalable condition;
- not have been damaged after delivery; and
- be accompanied by the order number or proof of purchase.
Because our products are food-contact packaging, opened cases cannot be accepted back for resale for hygiene reasons unless the product is faulty or was incorrectly supplied.
Products returned without prior authorisation may take longer to process and, where they do not meet the conditions above, may be returned to you at your cost.
Business customers
FreshPack Solutions primarily supplies restaurants, takeaways, cafés, bakeries, butchers, catering companies, event and stadium caterers, schools and other food-service businesses.
For purchases made wholly or mainly for business purposes, returns of correctly supplied, non-defective products are accepted at our discretion. Approved business returns must be unused, unopened, in their original packaging and suitable for resale.
Unless the product is faulty, damaged, incorrectly supplied or otherwise agreed by us, the customer is responsible for the cost of returning unwanted products. If you would like us to arrange collection, the collection charge will be confirmed with you before it is booked. [We do not charge a restocking fee on approved returns.]
Consumer customers
If you are buying as a consumer rather than for business purposes, you have statutory cancellation rights under the Consumer Contracts Regulations 2013. You may cancel your order for any reason within 14 days of receiving the goods by telling us in writing (email is fine), and you then have a further 14 days to return the goods to us.
For change-of-mind cancellations you are responsible for the cost of returning the goods. We will refund the price of the goods and our standard delivery charge (but not any premium delivery option you chose) within 14 days of receiving the goods back, or of you providing proof of posting, whichever is earlier. We may reduce the refund if the goods have been handled beyond what is necessary to inspect them.
Our 30-day return policy does not reduce any statutory rights available to consumers.
Products that cannot normally be returned
Unless faulty, damaged, incorrectly supplied or otherwise required by law, we are unable to accept returns of:
- products that have been used;
- products that have been opened, where this makes them unsuitable for resale (this applies to most food-contact packaging);
- products damaged after delivery;
- products not returned in their original packaging, where this materially affects resale;
- bespoke, printed, personalised or specially manufactured products; and
- products specifically sourced or manufactured to a customer's requirements where agreed in advance.
If you are unsure whether a product can be returned, please contact us before sending it back.
Damaged, defective, incorrect or missing products
Please check your order as soon as reasonably possible after delivery. If a product is damaged in transit, defective, incorrect, or missing from your delivery, please contact us within 48 hours of delivery and provide:
- your order number;
- the product name or SKU;
- the quantity affected;
- a description of the problem; and
- clear photographs of the product and, where relevant, the outer packaging and shipping label.
Once the issue has been verified, we will arrange an appropriate solution at no cost to you. Depending on the circumstances, this may be a replacement, a refund, or collection of the affected products. Where the problem is our responsibility, we cover all return or collection costs.
Reporting within 48 hours lets us raise a claim with the courier while it can still be investigated. Later reports will still be considered but may be harder for us to resolve.
Shortages
Larger orders may arrive in more than one parcel, sometimes on different days. If your delivery appears incomplete, please first check the number of parcels shown in your tracking information. If products are still missing, contact us within 48 hours with your order number and details of the missing items so we can investigate.
How to request a return
Before returning anything, contact our customer service team with:
- your order number;
- the product name or SKU;
- the quantity you wish to return; and
- the reason for the return.
We will review your request and, where the return is accepted, send you return instructions and the return address. Please do not send products back without contacting us first.
Return shipping
For unwanted products that were correctly supplied, you are responsible for arranging and paying for return delivery unless we agree otherwise. Products remain your responsibility until they reach us, so we recommend a tracked service and adequate packaging — we cannot refund products that arrive back damaged.
If we arrange a collection on your behalf, the collection charge will be confirmed before it is booked. This does not affect statutory consumer rights.
Refunds
When your return arrives, we will inspect it to confirm it meets the applicable conditions. Approved refunds are issued to the original payment method within 14 days of receiving the goods back, and usually sooner. Once we have issued a refund, please allow 3–5 working days for your bank or card provider to show it in your account.
Original delivery charges are refunded where the return is due to our error or where a consumer exercises statutory cancellation rights; they are not refunded on approved business returns of unwanted goods.
Exchanges and replacements
Where appropriate, we may offer a replacement instead of a refund. For example, if we supplied an incorrect or damaged product and replacement stock is available, we can dispatch the correct product straight away. Please contact us before placing a new order if you would prefer a replacement.
Order cancellations
If you need to cancel an order, contact us as quickly as possible by telephone. Because we dispatch orders placed before 12 noon on weekdays the same day, we cannot guarantee we can stop an order once warehouse processing has begun. If an order has already been dispatched, the returns procedure above will apply. Nothing in this section limits the statutory cancellation rights of consumers.
Your statutory rights
Nothing in this policy excludes, restricts or replaces any rights or remedies that cannot legally be excluded. Consumers retain their statutory rights in relation to faulty, damaged, misdescribed or otherwise non-conforming goods.
Contact us
For returns, refunds, damaged deliveries or order problems, please contact:
FreshPack Solutions Ltd
Unit 5, Sovereign Park
Laporte Way
Luton, Bedfordshire
LU4 8EL
United Kingdom
Telephone: 020 3411 2378
Email: sales@freshpackuk.co.uk
Last updated: [17 September 2026]
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
