
Shipping Information
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
Reliable Paper Packaging for Warm Soup & Food Service
The White Paper Soup Container Base provides a practical packaging solution for takeaway businesses serving warm soup and other suitable food applications. Made from 320gsm/18 PE, this container combines a durable paper-based construction with a clean white finish suitable for professional food presentation.
Available in 2 sizes, the range provides flexibility for different serving requirements. The featured size has a 675ml capacity, while the supplied product specifications identify the product volume as 26oz.
Designed for takeaway use, these containers are suitable for restaurants and food establishments looking for a convenient way to serve soups away from the premises. Lids are sold separately, allowing businesses to select the appropriate compatible lid for their service requirements.
At Fresh Pack Solutions, we supply practical food packaging solutions for restaurants, cafés, takeaways, catering businesses, and food service operations.
Versatile Food Service Applications
Takeaway Soups
The container is designed specifically for serving warm soup for customers taking their meals away.
Restaurant Takeaway Service
A practical option for restaurants and food establishments offering soups and other suitable warm foods as takeaway items.
Café Lunch Service
Suitable for cafés serving soup as part of lunchtime and grab-and-go menus.
Catering Portions
The larger capacity provides useful space for individual soup portions in catering and food service environments.
Food-to-Go Meals
The convenient container format makes it suitable for warm food prepared for customers to enjoy away from the premises.
Liquid Food Applications
Its paper construction with PE material is designed for suitable food applications involving warm soup and other appropriate liquid-based foods.
Technical Specifications
|
Feature |
Specification |
|
Product Type |
White Paper Soup Container Base |
|
Product SKU |
SCB08 |
|
Material |
320gsm/18 PE |
|
Colour |
White |
|
Sizes Available |
2 Sizes |
|
Featured Capacity |
675ml |
|
Product Volume |
26oz |
|
Top Diameter |
118mm |
|
Bottom Diameter |
90mm |
|
Height |
132mm |
|
Weight |
16g |
|
Microwave Safe |
Yes |
|
Freezer Safe |
Yes |
|
Recyclable |
Yes |
|
Lid |
Sold Separately |
|
Case Count |
500 |
|
Items Per Pack |
25 |
|
Packs Per Case |
20 |
Size & Portion Guide
675ml / 26oz Format
The featured container provides a 675ml capacity, with approximate dimensions of 118mm top diameter × 90mm bottom diameter × 132mm height.
The range is available in 2 sizes, giving businesses flexibility when selecting portion sizes. The supplied information does not provide the capacity or dimensions of the second size.
Performance & Logistics Data
Durable Paper Construction
Made from 320gsm/18 PE, providing a practical and durable construction for takeaway soup service.
Designed for Warm Soup
The product is specifically described as being designed to conveniently hold warm soup, making it suitable for takeaway applications.
Convenient Takeaway Format
The container is designed for food businesses serving meals to customers who will enjoy their food away from the restaurant or premises.
Clean White Presentation
The white finish provides a simple and professional appearance for takeaway soup and food service.
Separate Lid Configuration
Lids are sold separately, allowing businesses to select and purchase compatible lids according to their packaging requirements.
Sustainability & Structural Reliability
The supplied product information describes the container as eco-friendly and lists recyclable under its eco-properties.
The product is made from 320gsm/18 PE, but the supplied information does not explicitly state that the container is compostable or biodegradable. Therefore, those claims have not been added.
Its paper-based construction provides a practical option for businesses looking for an alternative to conventional rigid plastic soup containers.
Recommended Pairings for Your Service
Secure Your Soup for Takeaway
Pair this base with our Soup Container Lids collection for a suitable covering solution when serving soups and other warm takeaway foods.
Add More Sustainable Meal Packaging
Explore our Bagasse Food Containers collection for alternative fibre-based packaging suitable for meals, sides, and takeaway food.
Make Soup Orders Easier to Carry
Browse our Paper Bags collection for convenient transportation of soup containers and accompanying takeaway items.
Applicable Temperature Range
The supplied product information lists the container as microwave safe and freezer safe, but it does not provide a numerical temperature range. Therefore, no specific temperature figures are stated here.
Food Protection During Delivery
The container is designed to hold warm soup conveniently for takeaway service. As the product is supplied as a base only, a compatible lid should be used where covered transportation is required.
Actual food temperature and performance during delivery will depend on the food type, fill level, ambient conditions, lid configuration, and journey duration.
Key Features
-
Available in 2 sizes
-
Featured capacity: 675ml / 26oz
-
Made from 320gsm/18 PE
-
White finish
-
Durable construction
-
Microwave safe
-
Freezer safe
-
Recyclable
-
Lids sold separately
-
Ideal for takeaway soups and warm food
-
500 units per case
At FreshPack Solutions Ltd, we want you to be satisfied with every order. If you need to return a product, have received an incorrect item, or have a problem with your delivery, please contact us, and we will help.
This policy applies to all purchases made from FreshPack Solutions Ltd and should be read together with our Terms & Conditions and our Shipping & Delivery Policy.
Returns at a glance
| Situation | Time limit | Who pays return delivery | Outcome |
|---|---|---|---|
| Damaged, faulty, incorrect or missing items | Report within 48 hours of delivery | FreshPack | Replacement, collection or full refund |
| Unwanted items — business customers | Request within 30 days of delivery (subject to approval) | Customer | Refund of product price [— no restocking fee] |
| Unwanted items — consumer customers | Cancel within 14 days of delivery, return within a further 14 days | Customer | Refund of product price plus standard delivery charge |
In every case, please contact us before sending anything back so we can give you the correct return instructions.
Returns
Most unused and unopened products may be returned within 30 days of delivery, subject to the conditions below. To qualify for a standard return, products must:
- be unused and unopened;
- be in their original, undamaged packaging;
- be in a resalable condition;
- not have been damaged after delivery; and
- be accompanied by the order number or proof of purchase.
Because our products are food-contact packaging, opened cases cannot be accepted back for resale for hygiene reasons unless the product is faulty or was incorrectly supplied.
Products returned without prior authorisation may take longer to process and, where they do not meet the conditions above, may be returned to you at your cost.
Business customers
FreshPack Solutions primarily supplies restaurants, takeaways, cafés, bakeries, butchers, catering companies, event and stadium caterers, schools and other food-service businesses.
For purchases made wholly or mainly for business purposes, returns of correctly supplied, non-defective products are accepted at our discretion. Approved business returns must be unused, unopened, in their original packaging and suitable for resale.
Unless the product is faulty, damaged, incorrectly supplied or otherwise agreed by us, the customer is responsible for the cost of returning unwanted products. If you would like us to arrange collection, the collection charge will be confirmed with you before it is booked. [We do not charge a restocking fee on approved returns.]
Consumer customers
If you are buying as a consumer rather than for business purposes, you have statutory cancellation rights under the Consumer Contracts Regulations 2013. You may cancel your order for any reason within 14 days of receiving the goods by telling us in writing (email is fine), and you then have a further 14 days to return the goods to us.
For change-of-mind cancellations you are responsible for the cost of returning the goods. We will refund the price of the goods and our standard delivery charge (but not any premium delivery option you chose) within 14 days of receiving the goods back, or of you providing proof of posting, whichever is earlier. We may reduce the refund if the goods have been handled beyond what is necessary to inspect them.
Our 30-day return policy does not reduce any statutory rights available to consumers.
Products that cannot normally be returned
Unless faulty, damaged, incorrectly supplied or otherwise required by law, we are unable to accept returns of:
- products that have been used;
- products that have been opened, where this makes them unsuitable for resale (this applies to most food-contact packaging);
- products damaged after delivery;
- products not returned in their original packaging, where this materially affects resale;
- bespoke, printed, personalised or specially manufactured products; and
- products specifically sourced or manufactured to a customer's requirements where agreed in advance.
If you are unsure whether a product can be returned, please contact us before sending it back.
Damaged, defective, incorrect or missing products
Please check your order as soon as reasonably possible after delivery. If a product is damaged in transit, defective, incorrect, or missing from your delivery, please contact us within 48 hours of delivery and provide:
- your order number;
- the product name or SKU;
- the quantity affected;
- a description of the problem; and
- clear photographs of the product and, where relevant, the outer packaging and shipping label.
Once the issue has been verified, we will arrange an appropriate solution at no cost to you. Depending on the circumstances, this may be a replacement, a refund, or collection of the affected products. Where the problem is our responsibility, we cover all return or collection costs.
Reporting within 48 hours lets us raise a claim with the courier while it can still be investigated. Later reports will still be considered but may be harder for us to resolve.
Shortages
Larger orders may arrive in more than one parcel, sometimes on different days. If your delivery appears incomplete, please first check the number of parcels shown in your tracking information. If products are still missing, contact us within 48 hours with your order number and details of the missing items so we can investigate.
How to request a return
Before returning anything, contact our customer service team with:
- your order number;
- the product name or SKU;
- the quantity you wish to return; and
- the reason for the return.
We will review your request and, where the return is accepted, send you return instructions and the return address. Please do not send products back without contacting us first.
Return shipping
For unwanted products that were correctly supplied, you are responsible for arranging and paying for return delivery unless we agree otherwise. Products remain your responsibility until they reach us, so we recommend a tracked service and adequate packaging — we cannot refund products that arrive back damaged.
If we arrange a collection on your behalf, the collection charge will be confirmed before it is booked. This does not affect statutory consumer rights.
Refunds
When your return arrives, we will inspect it to confirm it meets the applicable conditions. Approved refunds are issued to the original payment method within 14 days of receiving the goods back, and usually sooner. Once we have issued a refund, please allow 3–5 working days for your bank or card provider to show it in your account.
Original delivery charges are refunded where the return is due to our error or where a consumer exercises statutory cancellation rights; they are not refunded on approved business returns of unwanted goods.
Exchanges and replacements
Where appropriate, we may offer a replacement instead of a refund. For example, if we supplied an incorrect or damaged product and replacement stock is available, we can dispatch the correct product straight away. Please contact us before placing a new order if you would prefer a replacement.
Order cancellations
If you need to cancel an order, contact us as quickly as possible by telephone. Because we dispatch orders placed before 12 noon on weekdays the same day, we cannot guarantee we can stop an order once warehouse processing has begun. If an order has already been dispatched, the returns procedure above will apply. Nothing in this section limits the statutory cancellation rights of consumers.
Your statutory rights
Nothing in this policy excludes, restricts or replaces any rights or remedies that cannot legally be excluded. Consumers retain their statutory rights in relation to faulty, damaged, misdescribed or otherwise non-conforming goods.
Contact us
For returns, refunds, damaged deliveries or order problems, please contact:
FreshPack Solutions Ltd
Unit 5, Sovereign Park
Laporte Way
Luton, Bedfordshire
LU4 8EL
United Kingdom
Telephone: 020 3411 2378
Email: sales@freshpackuk.co.uk
Last updated: [17 September 2026]
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
