
Shipping Information
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
Paper Lid for 26oz Kraft Soup Cup: Recyclable Lid for Secure Soup Service
Reliable Paper Lid for 26oz Kraft Soup Cups
The Paper Lid for 26oz Kraft Soup Cup is designed to provide a secure covering solution for compatible Kraft soup cups used in takeaway, catering, café, and food service operations.
Made from high-quality paper, the lid is described as durable and environmentally friendly, with a secure leakproof seal designed to help protect soups during handling and transportation.
Its Kraft-style design provides a natural presentation that complements Kraft soup cups, while the supplied product information states that the lid is 100% recyclable.
At Fresh Pack Solutions, we supply practical food packaging solutions for restaurants, cafés, takeaways, catering businesses, and food delivery operations.
Versatile Food Service Applications
Soup Takeaways
Designed for compatible 26oz Kraft soup cups, providing secure coverage for soups prepared for takeaway.
Hot Soup Service
Suitable for businesses serving soup in larger portions through cafés, restaurants, and takeaway outlets.
Catering
A practical lid option for individually portioned soups served at catering events and hospitality operations.
Food Delivery
The leakproof seal helps protect suitable soup portions during transportation and delivery.
Café & Restaurant Service
Suitable for food businesses looking for a recyclable lid option for their 26oz Kraft soup cups.
Technical Specifications
| Feature | Specification |
|---|---|
| Product Type | Paper Soup Cup Lid |
| Product SKU | SCL14KD |
| Material | Paper* |
| Compatibility | 26oz Kraft Soup Cup |
| Listed Size | 120 × 15mm |
| Top Diameter | 120mm |
| Bottom Diameter | 120mm |
| Height | 15mm |
| Weight | 10g |
| Leakproof | Yes |
| Freezer Safe | Yes |
| Recyclable | Yes |
| Case Count | 500 |
| Items Per Pack | 25 |
| Packs Per Case | 20 |
| Gross Weight | 6.3kg |
*The supplied description states that the lid is made from high-quality paper, while the detailed product specification lists the material as PP. Both source details are retained rather than assuming which is correct.
Compatibility & Size Guide
Designed for 26oz Kraft Soup Cups
This lid is specifically identified for use with 26oz Kraft Soup Cups.
The supplied dimensions are 120mm diameter × 15mm height, providing the specified format for the compatible cup.
Performance & Logistics Data
Secure Leakproof Seal
The lid is designed to provide a secure, leakproof seal, helping prevent soup from spilling during handling and transportation.
Durable Construction
The supplied description describes the lid as durable, making it suitable for regular takeaway and food service applications.
26oz Compatibility
Designed specifically for the 26oz Kraft Soup Cup, making it suitable for businesses serving larger soup portions.
Recyclable Design
The product description states that the lid is 100% recyclable, supporting businesses seeking recyclable packaging options.
Kraft Presentation
The described Kraft design provides a natural appearance that complements Kraft soup packaging.
Sustainability & Structural Reliability
Environmentally Friendly Option
The supplied description identifies the lid as an environmentally friendly option for soup packaging.
100% Recyclable
The product description specifically states that the lid is 100% recyclable.
Durable & Leakproof
The combination of durable construction and a secure leakproof seal provides practical protection for soups during takeaway and delivery.
Natural Packaging Appearance
The Kraft design provides a simple, natural aesthetic suitable for cafés, restaurants, catering, and takeaway businesses.
Recommended Pairings for Your Service
Complete the 26oz Soup Packaging
Pair this lid with our Kraft Soup Containers for a complete soup container and lid solution.
Offer an Alternative Paper Soup Format
For businesses requiring different portion formats, explore our White Paper Soup Container Bases collection.
Transport Soup Orders Conveniently
Browse our Paper Bags collection for convenient transportation of soup containers and other takeaway items.
Applicable Temperature Range
The supplied information confirms that the lid is freezer safe, but does not provide a numerical temperature range or explicitly confirm microwave suitability. Therefore, no additional temperature or microwave claims have been added.
Food Protection During Delivery
The secure leakproof seal is designed to help keep soup contained during handling and transportation. Actual performance will depend on the compatible cup, soup type, fill level, handling, and delivery conditions.
Key Features
- Designed for 26oz Kraft Soup Cups
- 120 × 15mm size
- Secure leakproof seal
- Durable construction
- 100% recyclable
- Freezer safe
- Kraft-style design
- 500 lids per case
At FreshPack Solutions Ltd, we want you to be satisfied with every order. If you need to return a product, have received an incorrect item, or have a problem with your delivery, please contact us, and we will help.
This policy applies to all purchases made from FreshPack Solutions Ltd and should be read together with our Terms & Conditions and our Shipping & Delivery Policy.
Returns at a glance
| Situation | Time limit | Who pays return delivery | Outcome |
|---|---|---|---|
| Damaged, faulty, incorrect or missing items | Report within 48 hours of delivery | FreshPack | Replacement, collection or full refund |
| Unwanted items — business customers | Request within 30 days of delivery (subject to approval) | Customer | Refund of product price [— no restocking fee] |
| Unwanted items — consumer customers | Cancel within 14 days of delivery, return within a further 14 days | Customer | Refund of product price plus standard delivery charge |
In every case, please contact us before sending anything back so we can give you the correct return instructions.
Returns
Most unused and unopened products may be returned within 30 days of delivery, subject to the conditions below. To qualify for a standard return, products must:
- be unused and unopened;
- be in their original, undamaged packaging;
- be in a resalable condition;
- not have been damaged after delivery; and
- be accompanied by the order number or proof of purchase.
Because our products are food-contact packaging, opened cases cannot be accepted back for resale for hygiene reasons unless the product is faulty or was incorrectly supplied.
Products returned without prior authorisation may take longer to process and, where they do not meet the conditions above, may be returned to you at your cost.
Business customers
FreshPack Solutions primarily supplies restaurants, takeaways, cafés, bakeries, butchers, catering companies, event and stadium caterers, schools and other food-service businesses.
For purchases made wholly or mainly for business purposes, returns of correctly supplied, non-defective products are accepted at our discretion. Approved business returns must be unused, unopened, in their original packaging and suitable for resale.
Unless the product is faulty, damaged, incorrectly supplied or otherwise agreed by us, the customer is responsible for the cost of returning unwanted products. If you would like us to arrange collection, the collection charge will be confirmed with you before it is booked. [We do not charge a restocking fee on approved returns.]
Consumer customers
If you are buying as a consumer rather than for business purposes, you have statutory cancellation rights under the Consumer Contracts Regulations 2013. You may cancel your order for any reason within 14 days of receiving the goods by telling us in writing (email is fine), and you then have a further 14 days to return the goods to us.
For change-of-mind cancellations you are responsible for the cost of returning the goods. We will refund the price of the goods and our standard delivery charge (but not any premium delivery option you chose) within 14 days of receiving the goods back, or of you providing proof of posting, whichever is earlier. We may reduce the refund if the goods have been handled beyond what is necessary to inspect them.
Our 30-day return policy does not reduce any statutory rights available to consumers.
Products that cannot normally be returned
Unless faulty, damaged, incorrectly supplied or otherwise required by law, we are unable to accept returns of:
- products that have been used;
- products that have been opened, where this makes them unsuitable for resale (this applies to most food-contact packaging);
- products damaged after delivery;
- products not returned in their original packaging, where this materially affects resale;
- bespoke, printed, personalised or specially manufactured products; and
- products specifically sourced or manufactured to a customer's requirements where agreed in advance.
If you are unsure whether a product can be returned, please contact us before sending it back.
Damaged, defective, incorrect or missing products
Please check your order as soon as reasonably possible after delivery. If a product is damaged in transit, defective, incorrect, or missing from your delivery, please contact us within 48 hours of delivery and provide:
- your order number;
- the product name or SKU;
- the quantity affected;
- a description of the problem; and
- clear photographs of the product and, where relevant, the outer packaging and shipping label.
Once the issue has been verified, we will arrange an appropriate solution at no cost to you. Depending on the circumstances, this may be a replacement, a refund, or collection of the affected products. Where the problem is our responsibility, we cover all return or collection costs.
Reporting within 48 hours lets us raise a claim with the courier while it can still be investigated. Later reports will still be considered but may be harder for us to resolve.
Shortages
Larger orders may arrive in more than one parcel, sometimes on different days. If your delivery appears incomplete, please first check the number of parcels shown in your tracking information. If products are still missing, contact us within 48 hours with your order number and details of the missing items so we can investigate.
How to request a return
Before returning anything, contact our customer service team with:
- your order number;
- the product name or SKU;
- the quantity you wish to return; and
- the reason for the return.
We will review your request and, where the return is accepted, send you return instructions and the return address. Please do not send products back without contacting us first.
Return shipping
For unwanted products that were correctly supplied, you are responsible for arranging and paying for return delivery unless we agree otherwise. Products remain your responsibility until they reach us, so we recommend a tracked service and adequate packaging — we cannot refund products that arrive back damaged.
If we arrange a collection on your behalf, the collection charge will be confirmed before it is booked. This does not affect statutory consumer rights.
Refunds
When your return arrives, we will inspect it to confirm it meets the applicable conditions. Approved refunds are issued to the original payment method within 14 days of receiving the goods back, and usually sooner. Once we have issued a refund, please allow 3–5 working days for your bank or card provider to show it in your account.
Original delivery charges are refunded where the return is due to our error or where a consumer exercises statutory cancellation rights; they are not refunded on approved business returns of unwanted goods.
Exchanges and replacements
Where appropriate, we may offer a replacement instead of a refund. For example, if we supplied an incorrect or damaged product and replacement stock is available, we can dispatch the correct product straight away. Please contact us before placing a new order if you would prefer a replacement.
Order cancellations
If you need to cancel an order, contact us as quickly as possible by telephone. Because we dispatch orders placed before 12 noon on weekdays the same day, we cannot guarantee we can stop an order once warehouse processing has begun. If an order has already been dispatched, the returns procedure above will apply. Nothing in this section limits the statutory cancellation rights of consumers.
Your statutory rights
Nothing in this policy excludes, restricts or replaces any rights or remedies that cannot legally be excluded. Consumers retain their statutory rights in relation to faulty, damaged, misdescribed or otherwise non-conforming goods.
Contact us
For returns, refunds, damaged deliveries or order problems, please contact:
FreshPack Solutions Ltd
Unit 5, Sovereign Park
Laporte Way
Luton, Bedfordshire
LU4 8EL
United Kingdom
Telephone: 020 3411 2378
Email: sales@freshpackuk.co.uk
Last updated: [17 September 2026]
UK mainland orders:
All orders placed before 12:00 pm (noon) on Monday-Friday will be collected by DPD on the same day and delivered to the customers within 1-2 working days.
All orders placed on the Weekend and Bank Holidays will be collected on the next working day by DPD, then delivered within 1-2 working days
Deliveries to the Highlands, Islands, and Northern Ireland may take 2–3 working days.
Here are the delivery options and associated costs:
UK Mainland:
Orders over £100: Free
Orders under £100: £7.99
UK Offshore Islands:
Orders over £150: £39.99
Orders under £150: £32.99
Scottish Highlands:
Orders over £150: £39.99
Orders under £150: £32.99
Northern Ireland:
Orders over £150: £48.99
Orders under £150: £39.99
If you have any questions regarding shipping, feel free to contact our support team at:
